support.eveonline.comEVE Online

News News Channels Dev Blogs Patch Notes Community CSM Volunteer Program Fanfest Support Help Center Policies Bug Reports Fleet Fight Notification Third Party Applications Third Party Developers Download EVE English (US) Deutsch 日本語 한국어 Русский Submit a request Sign in How can we help? Account & Subscription Gameplay & Features Technical Support Promoted articles Contacting Support There are a variety of ways to get in touch wit... Account Recovery All account details, i.e., the account name, th... Missing Mission Item Many missions require a player to recover a spe... Triglavian Space The Triglavian Collective launched an invasion ... Upwell Structure Deployment and Unanchoring Upwell Structures can only be deployed by membe... Welcome to New Eden Welcome Capsuleer! Below are some useful guides... Alpha and Omega Clone Starting with the Ascension expansion (15.11.20... Community Fittings Community Fittings are new-player friendly shi... Known & Declared Exploits Disclaimer This article outlines public exploit... Knowledge base Account & Subscription Account Subscription & Game Time Payment Issues Gametime, PLEX and DLC purchased through Steam Payment Rejected Permanent Account Deletion Updating Your Credit Card Details Purchasing PLEX through Account Management or from Third Party Resellers See all 8 articles Account Details & Services Contacting Support Account Recovery Steam integrated accounts Recruit a Friend Creating a New Account Through www.eveonline.com E-Mail Verification See all 15 articles New Eden Store & Redeeming System Daily Login Campaigns Gifting Game Time and other Store Items PLEX Vault New Eden Store Redeeming Items Payment Methods Steam Wallet Credit Card Payment Issues Credit or Debit Card PayPal PLEX Activation Code (PAC) Direct Debit See all 9 articles Gameplay & Features Agents & Missions Missing Mission Item Epic Arc Mission Site disappeared after Downtime Standings Sovereignty Sovereignty SystemShip Safety Setting Weapon and Logoff Timers Kill Rights CONCORD Duels & Limited Engagements See all 8 articles EULA, ToS, Policies Known & Declared Exploits Data Deletion Requests Out of Game Harassment Reporting suspected bot users Scams Account Sharing See all 10 articles Technical Support Download, Installation & Updates Steam Error - "We are currently in the process of creating your EVE account. Please try again in a few minutes" Troubleshoot - Downloading The Game / Launcher Download on Demand System Requirements Test Server ‘Singularity’ Clearing client settings and the client side cache data Launcher Troubleshoot - Launcher starts but then closes or gives a dll error on start. Troubleshoot - Game does not appear after starting through Launcher. Troubleshoot - Launcher Won’t Start Unable to Log Into Account or Update Launcher Shared Cache Options Profile Management Tool See all 7 articles Connectivity Network Diagnostic Tool VPN and Proxy Use Network communication between your computer and the server has been interrupted. Crashes, Lockups & Freezes DirectX Diagnostic report (DxDiag) EVE LogLite Diagnostic Tool Website & Email Managing Access Permissions for Third Party Applications using SSO API Key Not Working Can’t find what you’re looking for? Please contact support Submit a request © Search... Powered by...